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PROMOTION

Shipping Policy

Shipping Policy

SHIPPING INFORMATION

  • When you place an order with us you’ll be happy to know that it will be carefully packaged and shipped within 1 business day. 

  • You will receive tracking information by email as soon as it leaves our workshop.

  • We ship to anywhere in But we only ship to Australia.

  • We offer a 100% money back guarantee including refunds and exchanges.

 

Express Fee:

  • Payment under AUD199 will be charged at AUD 4.99.
  • Payment over AUD199 free shipping.

 

Shipping Restrictions:

  • FastwayShipping Information
    Shipping time: (5 – 12 days).
  • Australia Post Shipping Information
    Shipping time: (3– 10 days). 

 Due to the impact of the epidemic, the time for the order to be delivered to you will be different from the estimated time by 5-15 days.

FAQ:

 

How to check my order shipping information?

You will receive tracking information by email when we deal with your order. The email includes shipping date, tracking number,tracking URL.

If you’re having trouble finding your order confirmation email, feel free to reach out on live chat or email at info@batteryfactoryoutlet.com.

 

My tracking says my order was delivered, but I haven’t received it—what do I do?

Oh no! Reach out to us with your tracking information and correct shipping address. We’ll get your issue sorted out as quickly as possible.

Can I edit/cancel my order after it has been placed?

We cannot modify orders once they are placed. We will only ship to the address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or canceled.

 

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